FAQ

How do I measure my dogs neck?

Measure mid way down your dogs neck and leave 2 fingers width room inside your measurement. Drop us a message if you're unsure and we'll able happy to help.

What width should I choose?

16mm would suit the smaller breeds or puppies.

19mm is the standard size and would suit most mid size or large breeds such as springer spaniels and labradors.

25mm is a slightly chunkier collar and looks good on larger labradors but would also suit larger fluffier breeds such as Alsatians.

When will I receive my order?

Please allow up to 4 weeks from placing to receiving your order, although we normally expect to fulfil orders well within this time frame.

We post using Royal Mail first class, please see our shipping policy for rates.

Refunds?

We hope you never need to send anything back, but if so, please see our refunds policy.